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How do I cancel my order?

Last updated on Nov 10, 2025

Changed your mind about your order? No worries, just get in touch with us ASAP via live chat or send us an email at help@franklycollective.com. We'll do our best to stop your order from shipping. If you’ve reached out outside of business hours, we'll get back to you first thing the next working day. Once we've taken care of your request, we'll send you a confirmation.